Update your device and app:
Ensure your Android device is running the latest software and that the VezoPay app is fully updated
Use the VezoPay app and follow the on-screen instructions to set up your ring. During the activation process, ensure your phone and ring are positioned correctly. Use the VezoPay tokenisation slot in the box to hold the ring in the correct position for optimal NFC connection. Do not move your phone until the process is complete. Activate your device: Go to the dashboard screen showing your wearable and the services connected to it. Click the “Activate payment card” button under the payment card image. Follow the on-screen instructions to activate the payment token on your wearable. If the issue persists, please contact support for further assistance.