Confirm terminal compatibility: Ensure the payment terminal supports contactless payments. You can test this by making a transaction with a contactless payment card. Check your VezoPay app: Verify that your linked card is active and properly set up. Use the correct Knock-to-Pay (K2P) method: Hold your hand in a fist as if knocking on a door. Gently tap or hover …
How do I activate or register my ring?
Registration and activation are two distinct steps in setting up your VezoPay ring. Registration securely links your bank card to the device using a token generated through Visa and Mastercard’s secure payment networks. Activation is the final step, where you authenticate through third-party OTP and banking app verification to make your wearable live and ready for payments. Registering Your Ring …
What if My Device Doesn’t Appear in the App?
If your device doesn’t appear in the app, no problem! Simply tap the plus (+) icon to add a device. Follow the on-screen instructions by placing your phone near the ring to connect it. Once your device appears, you can proceed with the steps to activate/pause/delete your ring/card.
Where can I download the VezoPay app?
Available on the App Store (iOS) and Google Play Store (Android).
Why can’t I use my iPhone to connect a payment card to my wearable?
Update your device and app: Ensure your Iphone is running the latest software and that the VezoPay app is fully updated Use the VezoPay app and follow the on-screen instructions to set up your ring. During the activation process, ensure your phone and ring are positioned correctly. Use the VezoPay tokenisation slot in the box to hold the ring in …
I cant setup my ring I need help ?
Make sure your phone is running the latest software, and that the VezoPay app is up to date. Use the VezoPay app and follow the on-screen instructions to set up your ring. Ensure your phone and ring are positioned correctly for NFC connection. For optimal results, use the VezoPay tokenisation slot in the box to hold your ring in the …
Why wont my card be added to my ring in the Vezopay app ?
Ensure you have downloaded the Vezopay app Ensure you have tapped the plus icon or “add wearable” button and follow the onscreen instructions Ensure your bank supports VezoPay and that your card is eligible. If problems persist please contact VezoPay support.
My ring isn’t working on my Android device. What should I do?
Update your device and app: Ensure your Android device is running the latest software and that the VezoPay app is fully updated Use the VezoPay app and follow the on-screen instructions to set up your ring. During the activation process, ensure your phone and ring are positioned correctly. Use the VezoPay tokenisation slot in the box to hold the ring …
What if I want to activate/pause/delete my card/device but the wareable is not showing up in my app ?
If your device doesn’t appear in the app, no problem! Simply tap the plus (+) icon to add a device. Follow the on-screen instructions by placing your phone near the ring to connect it. Once your device appears, you can proceed with the steps to activate/pause/delete your ring/card.