If your device doesn’t appear in the app, no problem! Simply tap the plus (+) icon to add a device. Follow the on-screen instructions by placing your phone near the ring to connect it. Once your device appears, you can proceed with the steps to activate/pause/delete your ring/card.
How do I activate my ring?
After registration, follow these steps in the VezoPay app to link your payment card: Open the VezoPay app on your Android or iPhone. Navigate to the overview screen displaying your wearable and connected services. Click the “Activate payment card” button under the payment card image. Follow the on-screen instructions to complete activation. If you have already connected a payment card …
How do I register my Vezopay ring?
Registering your ring involves securely linking your bank card to the device using a secure token generated through Visa and Mastercard’s secure payment networks. You’ll need to enter your card details during the registration process. Where to Register: Pre-registration: Complete the process on the VezoPay website. Self-registration: Use the VezoPay app by following the on-screen instructions to set up your …
What does it mean to activate my Vezo device?
Activating your VezoPay ring completes the setup process and enables your linked card for payments. This is done by completing OTP verification and in-app authentication with your bank. Activation is a critical security step—it ensures your device is protected from unauthorized transactions. Until activation is complete, your ring cannot be used for payments, keeping it secure by default. Important: Never …
When trying to connect my payment card, I get the error “Your card issuer hasn’t connected to VezoPay.” Why?
This means your card issuer (Bank) has not enabled the payment card for use with Vezo Pay. Check our supported payment cards page to see if your card is compatible. If your bank has not yet enabled Vezo, don’t worry! Our team is actively working to onboard all major banks in South Africa. In the meantime, you can open an …
What if I want to activate my card/device but the wareable is not showing up in my app ?
If your device doesn’t appear in the app, no problem! Simply tap the plus (+) icon to add a device. Follow the on-screen instructions by placing your phone near the ring to connect it. Once your device appears, you can proceed with the steps to activate/pause/delete your ring/card.
How do I change a payment card on my wearable?
To change or disconnect a payment card, use the VezoPay app on an NFC-compatible device to select your wearable, remove the existing card token, and then follow the prompts to link a new payment method.
How do I remove my card from the ring?
To remove your card, open the VezoPay app and tap on your device icon to select your ring. Then, choose the option to unlink or delete your card. If your device doesn’t appear in the app, no problem! Simply tap the plus (+) icon to add a device. Follow the on-screen instructions by placing your phone near the ring to …
How do I pause my ring?
You can temporarily disable your ring through the VezoPay app by selecting the “Pause” option under device settings. To access device/card settings, press on the device icon from the dashboard. If your device doesn’t appear in the app, no problem! Simply tap the plus (+) icon to add a device. Follow the on-screen instructions by placing your phone near the …
How do I block my card/ring?
Block payments on your ring immediately by logging onto your app and clicking “pause payments. Ïf you do not have your device contact your bank, and they will assist you in blocking the wearable to prevent unauthorized transactions. Important: Never share your OTP or banking credentials with anyone. Vezo representatives will never ask for an OTP or request your bank …